Contact & Customer Support
Telephone
Business hours: Daily, 09:00–21:00 (Doha time)
Use email for booking support, written complaints or document requests. Do not email full card details.
Business details
YOUR LEGAL ENTITY NAME
YOUR BUSINESS ADDRESS
Registration: YOUR REGISTRATION / LICENCE NUMBER
Before calling
Have your preferred visit date, number of adults and children, and any accessibility requirements ready. Ask for the total price, currency, inclusions, supplier, delivery method and cancellation terms before authorising payment.
Complaints
Include your booking reference, what happened and the resolution requested. Expected response time: REPLACE WITH YOUR REAL RESPONSE TIME.
Privacy requests
Send access, deletion or other privacy requests to [email protected].